Your infrastructure lives in a data center - your team doesn't. A hung server, a failed PSU or a loose cable means someone has to drive there. At night. On weekends. Across the country.
That's exactly what oneCorp Remote Hands is for. You brief us via ticket, chat or phone - we handle the rest: access, execution, documentation. Within 24 hours you receive a complete work report with photos, and on request a structured inventory of your racks.
Two service levels, one team - billed via the same transparent rates.
For scheduled work and everything that isn't on fire.
When every minute counts.
Predictable costs for recurring needs.
Don't see your task? Talk to us - we quote custom work individually and bindingly before dispatch.
We work in any data center in Germany - vendor-independent and operator-neutral. In our three core regions, we guarantee short response paths:
Nationwide: Outside the core regions we work by appointment - typically within 72 hours; emergencies handled as fast as feasible. Our partner network for additional metro areas is expanding.
We've been running our own infrastructure across two sites for years - our own servers and those of our customers live in Düsseldorf and Essen. Remote hands isn't a side business for us; it's daily operations. It's what our technicians do.
Ihr persönlicher Ansprechpartner
Torsten Kaufmann
IT-Serviceberater bei oneCorp
Problems in your data center or need fast on-site support? We handle your Remote & Smart Hands tasks – reliably, certified, and available throughout Germany.
Briefly describe your task and location. You'll hear back within 60 minutes with an effort estimate and a dispatch slot. In an emergency: call us directly.
